What is a common form of communication training included in POST education?

Crisis communication techniques are essential in POST education as they prepare officers to effectively manage high-stress situations where clear and calm communication is critical. In scenarios such as hostage situations, active shooter incidents, or when interacting with individuals in crisis, officers must convey information succinctly while also displaying empathy and control. This training helps officers formulate responses that can de-escalate tensions and foster cooperation, which is vital for ensuring safety for both officers and the public.

While public speaking skills, negotiation strategies, and understanding non-verbal body language are also important facets of communication training, crisis communication specifically focuses on responding to urgent, potentially hazardous circumstances, making it a fundamental aspect of POST training for law enforcement professionals.